Contact Support

How can we help you?

Explore info by product

Credentialing

Licensing

Monitoring

PDM

Payer Enrollment

Roster Management

Help Desk

Skip to content
English - United States
  • There are no suggestions because the search field is empty.

Welcome to the Platform

Please use this guide as you navigate payor enrollment work management, status updates, and communication through the Certify Platform. 

 

Welcome to the Certify Platform. The guide, along with the videos/screenshots, will walk you through navigating the platform. 

Platform Set-Up

This section will walk you through steps to get you set-up on the platform and ready to start Payor Enrollment work management.

Logging In

Step 1: Receive Certify Platform Invite.

You will receive this invite to your company email (or whatever email provided to our internal team during organization creation) during the onboarding call.

Please see example of email in the screenshot framed picture  below:

b60440af-a345-47f7-8427-442a9e9b777e

Step 2: Logging into and accessing the Certify Platform.

Please see walkthrough video video camera below:

Having trouble logging in, check out Platform User Manual - Athena Clinic Users | Need Support? to troubleshoot.


 

Getting Started

Once you successfully login, you can see 3 pages in the left side menu options. These are Task Dashboard, Payor Enrollment and Supporting Docs

Task Dashboard

Task Dashboard provides an overview of all outstanding requests from Certify. You can see 4 types of tasks in the dashboard: Missing Information, Attest, Escalation, Sign

Payor Enrollment

This section is for requesting new enrollments, review applications, provide missing information data, keeping track of communications and actions for each application.

Supporting Docs

Under Supporting Docs user can view all the documents uploaded across various group enrollment and provider enrollment applications.

Videos

Credentialing with Certify

Introduction to Certify Credentialing Solutions

Certify: The Future of Provider Data Management

×

Still need help?

Submit your question and we’ll get back to you.