FAQs
Got questions? This is where you’ll find quick answers to what people ask most.
Credentialing
- How is Certify's credentialing offering different?
- What do I need to kick off a credentialing event with Certify?
- Does Certify integrate with CAQH and/or NPDB?
- How does Certify interact with providers with missing data or incomplete applications?
- Once a credentialing decision is made, how are my other systems updated?
- Does Certify offer a solution for managing delegated rosters?
- Does Certify solely offer outsourced CVO services, or can my team use it as a self-service software as well?
Licensing
Monitoring
Payer Enrollment
- What is included as part of your payer enrollment service offering?
- Can you share reimbursement rates in advance of submitting enrollments and guarantee acceptance into health plans?
- What are the different elements and associated turnaround times of payer enrollment?
- What lines of business are included?
- What is the process of getting a new group enrollment?
Roster Management
- What are the typical pain points your clients see related to roster management?
- How do you ingest rosters from delegated entities?
- How do you ensure clean data ingestion?
- What are examples of data validation that is included as part of roster management?
- Can I manage address and enrollment information for my provider roster?